Before contacting us, please check whether the answer to your question can be found below:

•You are looking for a retailer:

Retailers of Sennelier products can be found on the retailers page of this website.

Please note that if this list returns only one result, it is likely to be the importer responsible for distributing our products to retailers in that country. In this case, please contact the importer directly to find the store closest to your location.

This contact page is for the Sennelier brand and is different from our Paris retail stores. To contact the Sennelier stores in Paris, please visit their website: https://www.magasinsennelier.art

•You are looking for technical information or a Safety Data Sheet:

All Sennelier technical information is available in the Sennelier Resource Center

There you will find color charts, pigment compositions, Safety Data Sheets, box set contents, brochures, usage recommendations, and most likely the answer to your technical question.

•You believe the product you purchased is defective

This can happen. All of our products are handmade, and although our craftsmen take great care, no manufacturing process is entirely free from error.

However, we kindly ask that you first contact the retailer from whom you purchased the product. They will handle any exchange or refund if appropriate.

To send us an email:

Please use the following address: contact@sennelier.fr